Working pattern: 3 days office-based / 2 days home-based

This role is responsible for establishing a partner at the heart of Microsoft’s team in the UK, promoting our performance, gaining executive traction and affording us a strategic edge through close strategic alignment with the UK leadership team.

Key responsibilities

• Strategic Partnership Management: Develop and execute a comprehensive strategy to strengthen and expand our partnership with Microsoft.
• Relationship: Identify, build and nurture strong, collaborative relationships with key stakeholders at Microsoft, including executives, sales teams, and technical experts.
• Business Development: Identify new business opportunities within the Microsoft ecosystem to drive revenue growth and market expansion, linking with Propositions, marketing and sales to drive growth and reflect our performance back into Microsoft Senior Leadership
• Advocacy: Serve as the primary advocate for our company within Microsoft, ensuring our interests and priorities are championed
• Marketing: Oversee joint initiatives, programs, and campaigns with Microsoft, ensuring alignment with our business objectives and successful execution.
• Performance Monitoring: Track and report on the performance of the partnership, including key metrics, milestones, and outcomes.
• Training and Enablement: Collaborate with internal teams to ensure they are equipped with the knowledge and resources needed to leverage Microsoft solutions effectively.
• Market Intelligence: Stay informed about industry trends, competitive landscape, and emerging technologies to inform strategic decisions.

This role represents a rare and exciting opportunity. As a new, strategically significant position, it offers the freedom to make a meaningful mark on the business and shape the next chapter of our evolution. It is a genuine green-field opportunity to grow and hone CTO and leadership skills — to lead a large and expanding technology organisation, influence long-term strategy, and directly impact both our people and our customers.

The CTO does not simply maintain what exists; they build, shape, and elevate it, supported by a collaborative and ambitious leadership team.

The CTO defines and executes the technology vision and strategy, ensuring alignment with business objectives and market trends. The role combines internal leadership — optimising systems, tools, and IT infrastructure — with external influence, acting as a trusted advisor to customers and a thought leader in the industry. The CTO operates confidently at C-suite level, engaging with the board and senior executives internally, while also representing the company externally with customers, partners, and industry stakeholders.

They are a commercially minded, customer-facing strategic technology leader with deep MSP and Microsoft expertise, capable of translating complex technology into simple, compelling business value. They possess a strong understanding of the broader ecosystem of products that coexist within the Microsoft world, how Microsoft technologies are adopted and embedded across enterprise organisations, and they are recognised as a trusted technology authority.

They combine vision with pragmatism, lead through collaboration and influence, and maintain a strong focus on security, innovation, operational discipline, and long-term value creation. They deliver robust internal technology strategies and grow the business through technology solutions and innovation, generating sustainable value for customers.

They are empathetic, humble, curious, decisive, and resilient — able to inspireinterc teams, manage partners, and position technology as a revenue engine, not just an internal function.